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What to Know about Federal Student Aid
This session will include the top resources to navigate the financial aid process.

Learning Objectives:

• Identify resources that assist college and career professionals when servicing students and families

• Changes to the FAFSA®

• Information on Federal Student Loan Programs for current and prospective borrowers. Topics will include types of Federal Student Loan programs, repayment options, default prevention, and Public Service Loan Forgiveness (PSLF).


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Isaiah Ellis
Outreach Specialist @Federal Student Aid
Isaiah Ellis joined the Customer Outreach Group at the U.S. Department of Education’s Office of Federal Student Aid in early 2020 after spending nearly a decade at the Maryland Higher Education Commission (MHEC). In his position, he conducts trainings on financial aid programs and collaborated with organizations across the nations to improve FAFSA completion in their communities.